Privacy Policy
At Clearer Audio Ltd we take privacy very seriously and are committed to the safeguarding of the privacy of our customers while providing the highest
quality of service. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. The Data
Protection Act 1998 regulates the processing of information relating to you and grants you various rights in relation to your personal data. We are
committed to ensuring that your privacy is protected and that it complies its obligations under the Data Protection Act 1998. We are a registered Data
Controller (No. Z8658130) under the Data Protection Act 1998 - to view our registration details please click here, enter 'Clearer Audio' in the name box
and click 'Search'.
Detailed below is our full privacy policy which gives details about what information we collect about you, how we collect this information, how we use
this information and how we protect your information.
1. The information we collect about you
1.1 When you place an order on our website (or via our order form), we will ask you to input and will collect personal information from you such as
your name, e-mail address, billing address, delivery address and telephone number so that we can process and fulfil your order.
1.2 When placing an order on our website you will also be asked to provide credit or debit card information. Your card details (in addition to your
personal information and order details) are processed through PayPal (Europe) Ltd and are protected by encryption through a 128bit Secured Socket
Layer (SSL) secure server. Your card details are not disclosed to us. The information held about you by PayPal (Europe) Ltd is in conjunction with
their privacy policy. For more information on the privacy policy held by PayPal (Europe) Ltd please click here.
1.3 We may also collect information about you when you contact us via email or letter.
1.4 Our website does not store or capture personal information but merely logs the user's IP address (Internet Protocol: standard allowing data to be
transmitted between two devices) which is automatically recognised by the web server. Our website does not use cookies. However, our payment
processor, PayPal (Europe) Ltd, does use cookies when you visit their website and when you use our PayPal supported shopping cart. Cookies are used
to keep track of the contents of your shopping cart once you have selected items. A cookie is a small text file that is stored on your computer that
collects information from your browser on the items you are purchasing. Our Paypal supported shopping cart requires that you accept cookies in order
for the cart to work properly. If you do not have cookies enabled your shopping cart will only be able to hold one item at a time. For more information
on the cookie policy of PayPal (Europe) Ltd please click here.
2. How we use your information
2.1
Information we gather (as detailed above in Section 1) about you is used to:
help us provide the best possible service, process any orders you may
place with us, run competitions and provide you with information about products and services we offer.
2.2 We would like to provide you with information about special offers, product and service promotions and competitions we think may be of interest to
you and special features of our website. We will communicate this information to you via e-mail and/or post. If you would rather not receive this
information, please contact us via one of the methods listed below in Section 4 and let us know which communications (e-mail and/or post) that you
would like to opt out of.
2.3 We do not send random marketing emails to personal email addresses (spam).
2.4 We do not pass any of your personal information to any third parties whatsoever; nor do we sell, lease or otherwise trade in personal information
collected at our site (including e-mail addresses) to third parties.
2.5 We may use aggregated information (which includes statistics such as demographic data and browsing patterns) for the purposes of development,
improvement and auditing of the site. The aggregated information will not include details that can be used to identify you.
3. Protection and security of your information
3.1
As detailed in Section 1, online payment transactions (which include your
personal information, order details and card details) are processed through
PayPal (Europe) Ltd through a 128bit SSL secure server for maximum security. Your card details are not disclosed to us.
3.2 All personal information we hold about you is kept strictly confidential and is securely stored (both electronically and physically) to safeguard and
protect your personal information from unauthorised access.
3.3 We will take all reasonable steps to protect your information, but data can never be guaranteed 100% secure. Please note that we will not be liable
for any breach of security unless we have been negligent.
4. Disclosure
As detailed in Sections 2 and 3, we do not pass on any of your personal information to any third parties and all information we hold about you is kept
strictly confidential. However, if we are requested by the police or any other regulatory or government authority investigating suspected illegal
activities to provide your personal information then we are entitled do so.
5. Sale of business
If this business is sold or integrated with another business your details may be
disclosed to our advisers and any prospective purchasers and their
advisers and
will be passed on to the new owners of the business.
6. Updating your personal information/details
6.1
If any of the information that you have provided to us changes, for example if
you change your e-mail address or name,
please let us know the
correct details by one of the following methods:
· Write to us at:
Clearer Audio Ltd
17 Central Avenue
Rochford
Essex
SS4 3BQ
· Phone us on 01702 543981
· Fax us on 01702 541870
· Email us at privacy@cleareraudio.com
6.2 You may also
request a copy of the information we hold about you; simply contact us through
one of the above methods.
7. Your consent
By ordering from us and submitting your information you consent to the use of that information as set
out in this policy. If we change our privacy policy
we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect
and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that
way. Continued use of the service will signify that you agree to any such changes.
Last modified: 6 December 2006
