We were recently contacted by a client that had purchased what he thought to be one of our products on the “used” market. Upon inspection he was suspicious that it may not have been a genuine Clearer Audio product so contacted us for clarification. Unfortunately in this instance the product was indeed a counterfeit. Although the product looked genuine from the outside the internal elements were far from our specification and were of seemingly very poor quality.
We will make every effort to combat counterfeiting of our products. We can categorically say that these counterfeits will never meet our quality standards in terms of the underlying design, materials used and construction.
We would like all of our clients to be very wary of this situation. Please only purchase from ourselves directly or via an authorised dealer or distributor. If purchasing on the “used” market then we would urge you to try and ascertain the full purchase history. If you have any queries then please do not hesitate to contact us.